The Fair Arbitration Now Coalition advocates to end mandatory binding arbitration. Our organizations represent millions of individual members interested in protecting the rights of all Americans – particularly the rights of consumers, employees, homeowners, and the elderly, as well as preserving our hard-won civil rights. We are concerned with how the proliferation of forced arbitration in contracts and terms of agreement for employment, nursing home admissions, and goods and services has stripped away some of our most basic rights.
Arbitration is not a term that should be buried in the fine print, and it should not be forced upon people as a condition of taking a job, receiving medical care, or getting basic consumer services. Forced arbitration is a private system without an impartial judge, a jury, or appeal. Arbitrators are not required to follow the law, and there is no public review to make sure the arbitrator got it right. Moreover, arbitrators rely on repeat business from companies, so not surprisingly, consumers and employees lose most of the time in forced arbitration.
The Fair Arbitration Now Coalition encourages voluntary arbitration; we only oppose the practice of forcing arbitration on consumers before they have a dispute. If arbitration is good for us as employees and consumers, then we should be allowed to choose to participate after the dispute arises, when we can make an informed decision.
Companies are using forced arbitration to avoid accountability for wrongdoing. The Fair Arbitration Now Coalition believes that when people are harmed by discrimination, negligence, defective products, or scams, or worse, they have a right to equal justice. We invite you to join our campaign to put an end to forced arbitration.